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Rising Anti-Virus Users

  • Rising Anti-Virus must be disabled before launching Softest to take an exam.

  • You can re-enable Rising Anti-Virus after you are finished with the exam, but it must be DISABLED again before starting a new one

Problem Description

  • Rising Anti-Virus users will receive an error message when they try to start an exam in secure mode.

    Unable to start exam. Failure to write shell information to the registry.

How To Disable Rising Anti-Virus

Version 2008

  1. Right click on the Rising icon in the system tray and select "Disable All Auto-Protect".

  2. Put in the "Verification Code"

  3. Click on "OK"