- CA Internet Security Firewall must be disabled before launching Softest to take an exam.
- You can re-enable CA Internet Security Firewall after you are finished with the exam, but it must be DISABLED again before starting a new one
- CA Internet Security users will receive an error message when they try to start an exam in secure mode.
Unable to start exam. Failure to write shell information to the registry.
- Right click on the CA icon in the system tray and select CA Personal Firewall and then select Disable CA Personal Firewall.